Where Business and
Technology Synergize.
(800) 355-5KEY
Local: 248-773-7159

Key Technology Solutions Client Support

We offer multiple support methods to our clients.  The information below outlines the hours, phone numbers and support options.

Standard Business Hours
  • Our Help Desk is staffed 8 AM to 6 PM Monday through Friday
  • *On-Call Technician available to respond to weekend support calls 9am-5pm
Submit a Help Desk Ticket:
Premium Support Hours
We offer true 24/7 live phone and chat outside our standard business support hours to premium clients!  To contact our premium after-hours Help Desk call 248.773.7159 x22.  Or to chat with a live support technician, simply click your KTS system tray icon and select "After-Hours Chat."
 
Emergency Support
We offer 24/7 emergency support to all of our clients!  If you have a critical emergency, please call or email our Help Desk.  Your request will be addressed as soon as possible.

Technology We Use:

Technology