Where Business and
Technology Synergize.
(800) 355-5KEY
Local: 248-773-7159

KTS Client Support

We offer multiple support methods to our clients.  The information below outlines the hours, phone numbers and support options.

Standard Business Hours
Our Help Desk is staffed 8 AM to 6 PM Monday through Friday
*On-Call Technician available to respond to weekend support calls 9am-5pm
 
Submit a Help Desk Ticket:
  • Email: support@keytechnology.biz
  • Click your KTS Icon in your computer system tray (by your clock)
  • Phone: 248.773.7159 x2
Premium Support Hours
We offer true 24x7 live phone and chat outside our standard business support hours to premium clients!  To contact our premium after-hours Help Desk call 248.773.7159 x22.  Or to chat with a live support technician click your KTS system tray icon and select After-Hours Chat.
 
Emergency Support
We offer 24x7 emergency support to all our clients!  If you have a critical emergency please call or email our Help Desk.  Your request will be addresses as soon as possible.
 
 

Technology We Use:

Technology